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A Multimethod research investigation of consumer involvement in Australian health service accreditation programmes : the ACCREDIT-SCI study protocol

机译：消费者参与澳大利亚健康服务认证计划的多方法研究调查：ACCREDIT-SCI研究方案

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Introduction: Health service accreditation programmes are a regulatory mechanism adopted to drive improvements inpatient safety and quality. Research investigating the benefits or limitations, of consumer involvement in accreditation programmes is negligible. To develop our knowledge in this area the ACCREDIT collaboration (Accreditation Collaborative for the Conduct of Research, Evaluation and Designated Investigations through Teamwork) has developed a research plan, known as the ACCREDIT-SCI (Standards of Consumer Involvement) study protocol. Two complementary studies have been designed: one, to examine the effectiveness of a standard for consumer participation and two, to explore how patient experiences vary across a range of settings with differing accreditation results. Methods and design: The research setting is the Australian healthcare system, and the two studies focus on three accreditation programmes in the primary, acute and aged care domains. The studies will use multimethods: document analysis; interviews and surveys. Participants will be stakeholders across the three domains including: policy officers; frontline healthcare professionals; accreditation agency personnel, including surveyors and healthcare consumers. Drawing on previous experience, the research team has developed purpose-designed tools. Data will be analysed using thematic, narrative and statistical (descriptive and inferential) procedures. Ethics and dissemination: The University of New South Wales Human Research Ethics Committee has approved the two studies (HREC 10274). Findings will be disseminated through seminars, conference presentations, academic publications and research partner websites. The findings will be formulated to facilitate uptake by policy and accreditation agency professionals, researchers and academics, and consumers, nationally and internationally.
机译：简介：健康服务认证计划是一种用于改善患者安全性和质量的监管机制。关于消费者参与认证计划的好处或局限性的研究可以忽略不计。为了发展我们在这一领域的知识，ACCREDIT协作（通过团队合作进行研究，评估和指定调查的认证协作）已制定了一项研究计划，称为ACCREDIT-SCI（消费者参与标准）研究协议。设计了两项补充研究：一项研究消费者参与标准的有效性，二项研究在各种设置下具有不同认证结果的患者体验如何变化。方法和设计：研究设置为澳大利亚医疗体系，两项研究的重点是初级，急性和老年护理领域的三个认证计划。这些研究将使用多种方法：文件分析；访谈和调查。参与者将是三个领域的利益相关者，包括：政策官员；一线医疗专业人员；认可机构人员，包括测量师和医疗保健消费者。根据先前的经验，研究团队开发了专门设计的工具。数据将使用主题，叙述和统计（描述性和推论性）程序进行分析。伦理与传播：新南威尔士大学人类研究伦理委员会已批准两项研究（HREC 10274）。研究结果将通过研讨会，会议演讲，学术出版物和研究合作伙伴网站进行传播。研究结果将制定以促进政策和认证机构的专业人员，研究人员和学者以及消费者在国内和国际上的应用。

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